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Privacy

Privacy Policy

Last updated: pending — set at launch

Draft for review. This is a plain-language starter policy describing how the contact form works. It is not legal advice and must be reviewed and approved by qualified legal counsel — and checked against applicable federal and state requirements (including any SMS/telephone consent rules) — before launch.

This Privacy Policy explains how National Portfolio Services(“NPS,” “we,” “us”) handles the information you provide when you contact us about a property through this website. We serve property owners across Minnesota, Northwest Wisconsin, Eastern North Dakota, and Eastern South Dakota.

Information we collect

We collect the information you choose to submit through the property contact form, which may include:

  • Your name
  • Your phone number and email address
  • Your preferred method of contact
  • The property address, city, state, and ZIP code
  • Your reason for contacting us and the situation involved
  • Any additional details you include in the message field
  • Whether you consented to be contacted, and the date and time of that consent

We also automatically record limited technical information with each submission, such as your browser’s user-agent string and the page the form was submitted from, to help us prevent spam and operate the site. We do not knowingly collect more than what is described here.

How we use your information

  • To review the property and the situation you described
  • To contact you about your inquiry and possible next steps
  • To respond to your questions and communicate with you
  • To keep records of inquiries and to prevent fraud or abuse

We do not sell your personal information. [Confirm with legal: state-law “sale/share” definitions.]

Communications and consent

If you provide your phone number or email and check the consent box, you agree that we may contact you by phone call, text message, or email about your property. Submitting the form is not a purchase agreement and creates no obligation. Message and data rates may apply to text messages, and you may opt out of communications at any time by telling us you no longer wish to be contacted. [Needs legal review: confirm TCPA / SMS consent language and opt-out mechanics.]

How your information is stored

Form submissions are stored in a hosted database and supporting infrastructure operated by third-party service providers on our behalf. We rely on those providers’ security measures and our own access controls to protect your information, but no method of transmission or storage is completely secure. [Confirm and name the actual processors — e.g. database and hosting vendors — and their data-processing terms.]

Sharing your information

We may share your information with service providers who help us operate the site and review properties, and with parties necessary to complete a transaction if you choose to move forward (for example, a title company or closing agent). We may also disclose information where required by law or to protect our rights. [Confirm the full list of recipients with legal.]

Data retention

We keep inquiry records for as long as needed to respond to you, to pursue a possible transaction, and to meet legal, tax, and record-keeping requirements, after which we delete or de-identify them. [Set a specific retention period with legal.]

Your choices

You can ask us to update or delete the information you submitted, and you can opt out of further contact. Depending on where you live, you may have additional rights regarding your personal information. [Add state-specific rights and a verified request process.]

Cookies and analytics

This site does not currently use advertising or third-party analytics cookies. If that changes, this policy will be updated to describe what is used and your choices. [Update if analytics or marketing tools are added.]

Children’s privacy

This site is intended for adults and is not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent version.

Contact us

Questions about this policy or your information can be directed to National Portfolio Services. Direct phone and email contact details will be published here once finalized; in the meantime, please use the contact form. [Add the official privacy contact name, mailing address, and email.]